Responsible Gaming

At cpl.org.nz, we are dedicated to promoting a safe, secure, and enjoyable environment for all Kiwi players. Online gambling should always be treated purely as a form of entertainment, leisure, and fun—never as a source of income, a way to earn a living, or a solution to financial difficulties. It is vital to gamble only with money you can comfortably afford to lose.

Age Restrictions (18+ & 20+)

Underage gambling is strictly illegal. While land-based casinos in New Zealand require visitors to be at least 20 years old, offshore online casino operators strictly require players to be at least 18 years of age (or older, depending on the operator's licensing jurisdiction).

We actively encourage parents and guardians to protect minors by using filtering software such as Net Nanny or CyberPatrol to block gambling websites on shared devices.

Warning Signs of Problem Gambling

Gambling problems can develop gradually. Review the checklist below to assess your gambling habits:

• Chasing Losses: Betting larger amounts of money to try and win back money you have lost.
• Financial Strain: Spending money allocated for rent, bills, groceries, or essentials on gambling.
• Borrowing Money: Taking out loans or borrowing from family and friends to gamble.
• Secrecy: Lying about the time or money you spend on gambling, or hiding receipts and bank statements.
• Neglecting Responsibilities: Missing work, studies, or family commitments to gamble.
• Emotional Impact: Experiencing anxiety, guilt, depression, or irritability when you are unable to gamble.
• Loss of Control: Struggling to stop or reduce your gambling, even after deciding to do so.

Safer Gambling Tools

Licensed online casinos provide built-in player protection features. We strongly advise setting these controls as soon as you open an account:

• Deposit Limits: Cap the amount of money you can deposit daily, weekly, or monthly.
• Loss & Wagering Limits: Restrict how much you can lose or wager over a given timeframe.
• Reality Checks & Session Timers: Set automated pop-up alerts reminding you how long you have been logged in and playing.
• Cool-Off Periods: Temporarily suspend your access to your casino account from 24 hours up to several weeks.
• Self-Exclusion: Permanently or indefinitely block access to your casino account and prevent further marketing communications.

Support & Free Help in New Zealand

If you or someone you care about is affected by gambling harms, confidential and free support is available 24/7 across New Zealand:

• Gambling Helpline NZ: Free, confidential support available 24/7 via phone or text.
  Phone: 0800 654 655 | Free text: 8006
  Website: www.gamblinghelpline.co.nz
• Pūtake Good Shepherd NZ: Specialist support services offering debt solutions and financial guidance for individuals experiencing financial hardship related to gambling.
• Asian Family Services: Providing professional, culturally appropriate, and confidential counseling services in multiple languages (Mandarin, Cantonese, Korean, Hindi, etc.).
  Website: www.asianfamilyservices.nz
• PGF Services (Problem Gambling Foundation): Face-to-face, phone, and online counseling and education throughout New Zealand.
  Phone: 0800 664 262
  Website: www.pgf.nz

Need Help? Reach Out Today

Acknowledging a problem is the first and most important step toward regaining control. You do not have to handle it on your own. If gambling stops being fun or starts causing distress, step away and speak to a trained counselor today. Help is free, confidential, and available right now.